Latest news

6 February 2008

Egton becomes addtional supplier to the NHS

Egton has signed a contract with NHS Connecting for Health (NHS CfH) to provide IT products and services under the Additional Supply Capability and Capacity (ASCC) framework.

The company, which provides ICT infrastructure, application software and value added services – primarily to the healthcare and education sectors – is one of just a handful of small and medium-sized enterprises (SMEs) to be shortlisted under the new procurement framework.

The agreement means Egton can bid to provide ICT services to support the delivery of existing non-clinical systems, including telephone and helpdesk support and managed desktop solutions services. Egton will also be able to bid for the provision of new non-clinical systems and services for both the National Programme for IT (NPfIT) and wider IT projects in the primary care sector, in addition to offering hardware, network infrastructure and consultancy services.

Thomas Donoghue, Egton’s General Manager said: “We are delighted to be accredited under the ASCC framework. This is significant news for both Egton and its customers. It confirms our commitment to providing quality, value added services into the NHS.

“It also compliments our existing best practice accreditations of ISO 20000 (based on the ITIL Framework), IS27001 (Information Security) and ISO9001 - making our value added propositions available for the wider benefit of the NHS."

13 August 2007

Harlow District Council chooses Egton as support partner

Harlow District Council has selected Egton as their new partner to provide a comprehensive range of IT Help Desk, Desktop and Network support services.

Egton’s successful bid was due to value for money, proven capability and an extensive range of value-added services. Under the contract, Egton will also provide consultancy and guidance to Harlow District Council with the aim of helping the organisation to achieve the prestigious ITIL accreditation over the next two to three years.

The Egton national ICT Help Desk, staffed by over 50 skilled IT technicians, manages over 4,000 reported fault incidents per week and resolves 92 per cent of these issues within the first call. This service, accredited to ISO20000 and ITIL, utilises a number of Egton developed Help Desk management and knowledgebase applications that are available to IT customers within Harlow District Council to help improve efficiency and service levels.

Lee French, Harlow District Council’s Senior ICT Manager, said: “We are very excited by this partnership arrangement, which we see as key to our ICT strategy: supporting the Council’s continued delivery of high performing customer-focused services, via efficient and reliable ICT systems and infrastructure, provided by a first-class, professional ICT service. We believe the contract offers exceptional value. Egton have impressed us with their desire to work with us in delivering high quality services.”

Paul Banks, Business Development Director at Egton, said: “Egton is delighted to establish this partnership with Harlow District Council and feel that the contract demonstrates our ability to provide value-added services to Local Authorities. Everyone involved with this contract at Egton looks forward to working closely with the council to help design and enhance ICT services, in support of community service objectives.”

For further information on the services Egton can provide Local Authorities, call Paul Banks on 0113 380 3292 or email paul.banks@egton.net

2 July 2007

Egton launches new website

Egton’s new website has been launched today. The new website provides visitors with in-depth information about our products and services. In the future, Egton’s customers will be able to sign in to a dedicated client zone and shop, to purchase services online and to check the progress of any jobs in progress.

Visit our site on a regular basis and keep an eye out for future developments.

28 February 2007

Egton gains ISO 20000 accreditation

Egton has successfully met the requirements of the ISO20000 (service delivery) standard. This certificate, alongside our other ISO accreditations demonstrates our commitment to information security and the provision of world class customer service.